Contact Us
Whether you have a question about one of our casino reviews, want to flag an inaccuracy, or simply need to point us in the right direction, this page has everything you need to reach the team behind Real Money Casino.
How to Reach Us
The quickest way to get a response is by email. Send your message to [email protected] and we aim to reply within two business days. Please include as much detail as you can — a specific page URL, casino name, or offer in question helps us respond more accurately.
What We Can Help With
- Review feedback — If you've used one of the casinos we cover and your experience differs from what we've described, we want to know. Reader accounts help us keep our assessments current and honest.
- Factual corrections — Bonus terms change, payment methods come and go, and licensing statuses can be updated. If you've spotted something that looks out of date, please flag it with the page URL and the detail you believe needs changing.
- Editorial suggestions — Is there a casino, payment topic or game category you'd like us to cover? We read every suggestion, even if we can't act on all of them immediately.
- Partnership and advertising enquiries — Commercial enquiries are welcome at the same address. Note that our editorial approach keeps rankings independent of commercial relationships — a commercial arrangement does not buy a higher position or a more favourable review.
- Responsible gambling concerns — If you or someone you know needs support with problem gambling, please visit our responsible gambling page for guidance, tools and links to national support services. We are not a counselling service, but we can point you to the right resources.
Response Times
We respond to the majority of messages within 48 hours on business days. High volumes of enquiries or complex factual checks may take a little longer. We don't offer live chat or phone support — email remains the most reliable channel for a considered response.
A Note on Gambling Queries
We are an independent comparison and review site, not a casino operator. We are not able to access your account, process withdrawals, adjust bonuses or resolve disputes with a casino directly. For any issue with a casino account, your first step should always be that casino's own customer support team. If a dispute remains unresolved, you can escalate to the relevant state gaming regulator where the casino holds its licence.
Players in the US must be at least 21 years of age to participate in real-money online gambling in most regulated states, and must be physically located within a state where online gambling is legally permitted. Our responsible gambling guidance covers deposit limits, self-exclusion programmes and where to find help if gambling stops being enjoyable.
Legal and Privacy
Any information you share with us by email is used solely to respond to your enquiry. We do not sell or pass on personal contact details to third parties. For the full terms covering this site, see our Terms and Conditions.